Incasino Privacy Policy

When you register and use incasino's services, we collect various types of information. This data is used solely to improve your experience and maintain a safe gaming environment. incasino never collects unnecessary information.

We collect two main types of information — what you provide directly, and what is gathered automatically through your browsing. A full breakdown is provided below:

• Identity Information: Full name, date of birth, nationality, national ID number.
• Contact Information: Email address, mobile number, current address.
• Financial Information: Payment method details (last four digits only, not the full card number) and transaction history.
• Device Information: IP address, browser type, operating system, device ID.
• Activity Information: Game history, login times, session duration, preferred games.
• Communication Records: Customer support conversations and email correspondence.

Incasino uses the data it collects for specific, defined purposes. We use your information to deliver better, safer, and more personalized services. Your data will never be used for any unauthorized purpose.

• To create and manage your account.
• For KYC verification and identity confirmation.
• Processing deposits, withdrawals, and financial transactions.
• To send you relevant promotions and offers (with your consent only).
• To prevent fraud and money laundering.
• To support responsible gaming.
• To fulfill legal and regulatory requirements.
• To provide customer support services.
• To improve platform performance and overall user experience.

Incasino never sells or rents your personal information to third parties for commercial purposes. However, in certain specific circumstances, we may share limited data:

All third parties are bound by strict confidentiality agreements with incasino. They may only use data for specified purposes and within defined time limits.

Incasino does not retain your data beyond what is necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory requirements.

• Transaction Records: Up to 5 years as required by law.
• KYC Documents: 5 years after account closure.
• Communication Records: 2 years after last contact.
• Cookie Data: Browser session or up to 12 months.
• Game Log: 6 months to 2 years.

Once the retention period expires, incasino will automatically delete or anonymize your data securely. You may also request early deletion at any time — however, certain information must be retained to meet legal obligations.

Incasino uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that help the website recognize you. incasino uses the following types of cookies:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand user behavior — using anonymized data.
• Marketing Cookies: To show you relevant ads — with your consent.

You can disable marketing and analytics cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some incasino services.

Incasino uses industry-leading technology to protect your data. Our security team monitors systems around the clock to detect and block any unauthorized access attempts in real time.

• 256-bit SSL/TLS encryption on all data transfers.
• Data is collected and stored in an AES-256 encrypted database.
• Two-factor authentication (2FA) at login.
• Regular penetration testing and security audits.
• Automatic account lockout on suspicious login attempts.
• Dedicated firewall and intrusion detection system.

Incasino believes you should have full control over your own data. We provide you with the following rights:

To exercise any of these rights, please contact our customer support. We will do our best to respond to your request within 30 days.

Incasino strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.

Age is verified at registration, and proof of age is required during the KYC process. If an underage account is detected, it is immediately suspended and all associated data is deleted.

Incasino's platform may integrate with third-party game providers or payment gateways. These third parties have their own privacy policies, which are outside of incasino's control.

• Game Providers: Some anonymous usage statistics may be shared during gameplay.
• Payment Gateway: Transaction data is transmitted through secure channels for processing.
• Analytics Services: Anonymized user data is used to improve the platform.

We only work with trusted and verified partners, and we regularly review their data protection practices. That said, we recommend reading each third party's own privacy policy before using their services.

Incasino reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you at least 7 days in advance via your registered email or a notice on the platform.

Continuing to use incasino after any changes are made will be considered acceptance of the updated policy. The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about our Privacy Policy, please contact us directly. The incasino data protection team will review your request with the attention it deserves.

• Email: support@incasino.vu
• Live Chat: 24/7 support chat available after logging into the platform.
• Response Time: Typically within 48 hours.

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your country. incasino is always willing to cooperate with regulatory bodies.